AOS SUPPORT
How can we help?
Find answers for your AOS account, marketplace activity, seller tools, messaging and calls, Shorts, Live, safety, and privacy. If the answer is not here, you can contact our support team directly.
GET STARTED
Popular support areas
Account & security
Sign in, password recovery, account settings, verification, privacy, and deletion.
Buying & discovery
Find listings with search, categories, maps, saved searches, and your wishlist.
Selling on AOS
Create and manage ads, your seller profile, storefront details, and seller location.
Connect
Get help with conversations, group chats, starred messages, audio calls, and video calls.
Shorts & Live
Publish Shorts, watch the feed, use sounds, start Live, and interact with creators.
Safety & reports
Learn how to report problematic listings or content and manage blocked accounts.
COMMON QUESTIONS
Frequently asked questions
Choose a topic and open any question for more detail.
Accounts
Access, preferences, verification, and account controls.
How do I create an AOS account?
I forgot my password. What should I do?
How do personal and business verification work?
How do I delete or restore my account?
Marketplace
Listings, sellers, wishlists, reviews, and discovery.
How do I find an item or service?
How do I contact a seller?
How do I post or manage a listing?
How do wishlists and reviews work?
Connect & social
Messaging, calls, profiles, Shorts, Live, and notifications.
Where are my chats and calls?
How do Shorts work?
How do I start or watch a Live session?
Where can I see account activity and notifications?
Safety & privacy
Reporting, blocking, privacy, and safer marketplace use.
How do I report a listing or other content?
How do I block or unblock someone?
What should I do if a marketplace interaction feels suspicious?
Where can I read how AOS handles my data?
CONTACT SUPPORT
Still need help?
Email us with a clear description of the issue and, when relevant, the listing, account, conversation, Short, Live, review, or report identifier. Please do not send passwords or one-time verification codes.
Support email: kalutudaniel@gmail.com